I have worked with Business Benefit Insurance for the past 16 years. The staff is extremely professional and efficient, yet down to earth. Whenever I need anything, they are always there to help. Recently, our organization changed health carriers. The enrollment meetings were unavoidably planned during my scheduled vacation. In my absence, BBI sent a representative to function as the human resource liaison. They stepped into my role and made themselves available to the employees. They go above and beyond what a traditional broker does. It is truly a pleasure to work with them. We are very satisfied with the many services they provide us. I look forward to a continued successful relationship with BBI. I highly recommend their service to any organization.

Marie A Erickson

Director of Human Resources, Europackaging, LLC

We have been with BBI Benefits for two years now and are extremely pleased with our Broker Chip Brogan and our Account Manager Lynne Bradley. The service is exceptional! We recently renewed 5 lines of business with BBI. We were provided with competitive options for all lines of business and have had great results for both our cost and benefits management.

Chip and Lynne handled our open enrollment and was there to provide well informed personal attention to our employees. We had some issues with the Automatic Billing through [Carrier Name] and BBI was there to answer all of our questions and solve all of our issues.

Kelly Parreira

SEICA, Inc. Salem, NH

Working with BBI let us help hold our health insurance costs level for three years in a row. Besides that, the BBI people jumped in to fill an administrative hole in our HR department — they were more partner than provider.

Rick Wontka

HR Director, Palmer Manufacturing

I can’t say enough about Carol. But is makes sense that people as nice as you would hire people like her! She is a pleasure and although I dislike Obamacare more than anything, she made it easy…

Marsha Webb

HR Manager Claims Bureau USA, Woburn, MA

My company has employees in 48 states, and complying with all those laws can be a burden for a company’s HR staff. I value Companies that deliver on what they promise. This has been the case with BBI Benefits. They provide us a resource, at no additional cost that can answer every compliance-related question. I am approached by competitors offering their services but I will remain with BBI Benefits as they deliver as promised and obviously value their customers.

John Brussard

CEO Claims Bureau USA, Inc. Woburn, MA

Aved Electronics has been working closely with BBI in the person of Jim Edhold for over 10 years. During this time Jim has been a consummate professional; knowledgeable, congenial and mindful of the particular needs of small business. He and his staff have helped Aved navigate the often stormy waters of health insurance and benefits administration, guiding us with a sure understanding of the various providers and a clear sense of our unique circumstances. Striking the right balance between cost and benefit is no easy task in today’s healthcare environment. We rely on BBI to guide us through the process and they have never failed us.

But the good news is that Jim and his staff don’t limit themselves to simply providing outstanding service; they also look for ways to add value to their palette of offerings. A case in point is the My Paperless Office system they offer to clients. Not content just to help keep insurance costs in line, Jim and his staff are working to make administration easier and therefore more cost efficient. One can’t ask much more of any service provider.

Whatever the benefits administration challenges your company faces, BBI will provide superior service and expertise, lightening the load so you can attend to the more pressing needs of your business.

Deryl Santo

Controller Aved Electronics Inc. Lowell, MA

I wanted to express my sincere appreciation for the [Benefits Eligibility Analysis Provider] referral. Phyllis and her team were a pleasure to work with – professional, prompt, courteous and their attention to detail with every aspect of our benefits eligibility audit is commendable. We found as many as 36 ineligible dependents that we removed from our health plan roles! Our school can always rely on BBI for support with our health insurance and benefits needs.

Anne Marie Tucciarone-Mahan

Director of Human Resources, Greater Lawrence Technical School, Andover, MA

As we finish our first year of working with BBI, I just wanted to send you a note telling you what a refreshing change it has been compared to the typical broker.

First, you showed us money-saving options when we started with you. But better than that,prior to the renewal this year you contacted us, took the lead in going back out to evaluate alternatives, and also suggested alternative plan designs – which saved us money again this year. We didn’t need to chase you to shop again at renewal time.. . it happened automatically.

On our non-medical coverages, not only did you save us money, you also simplified our administrative efforts by combining several coverages together to get us one bill a month instead of three. Now when we add or delete an employee, it’s only one-third the work it was before you helped us out.

But probably the most interesting and useful things you send us are the periodic emails that keep us up to date on changes that might affect us such as

  • Changes in the law.
  • New product offerings that might be good for us.
  • Potential new HR ideas we might want to implement

Not everything fits our needs at any particular time, but it’s nice to know that you’re keeping us aware of future options.

Renee Savat

Office Manager, Baril Die

I love [BBI’s] amazing resources as well, especially their HR help service, which is complimentary to all their clients. I would recommend BBI without reservation, for any business who is looking for a highly reputable, customer-focused, and very personalized benefits broker. You won’t be disappointed with BBI.

Mary Ann Janigian

Human Resources Director, NATIONAL QUALITY REVIEW, Boston, MA

Northeast Manufacturing Company has had a 10 year relationship with BBI Benefits.

During this period you have represented us in the field of medical, dental and life-short term disability insurance.

We have been extremely pleased with the level of service and the representation provided by BBI. In this world of ever increasing insurance costs, it’s assuring that we have an agent like you working for us.

Looking forward to the next 10 years!

Christopher R. Lobdell

President & CFO Northeast Manufacturing Co.