I can’t say enough about Carol. But is makes sense that people as nice as you would hire people like her! She is a pleasure and although I dislike Obamacare more than anything, she made it easy…

Marsha Webb

HR Manager Claims Bureau USA, Woburn, MA

Unusual for somebody with so much experience, Jim Edholm remains deeply curious about his business. He tracks changes in the law, changes in regulations, and changes in interpretations of those regulations. Jim is constantly looking for a different and better way to put together benefit plans, and he recognizes the different needs and obligations faced by companies of different sizes, different revenue streams, and different employee demographics.

Not surprisingly, Jim has assembled a deep roster of talent at BBI – we are comfortable dealing with everybody in the company and confident that they will find the answer to questions that have not even occurred to us. I cannot imagine using anybody but BBI.

Bob Gilbert

Managing Partner Gilbert and Renton Andover, MA

I’d like to thank you for your assistance with our health insurance company when I was in need of an unanticipated surgical procedure and was made to feel as though I was getting the run-around.

You and Doreen were extremely helpful in pointing me in the right direction, putting me in touch with the people who could assist me in navigating me through the prior authorization process and ultimately getting my procedure approved.

I know that you didn’t just do that for me because I’m your primary business contact here at the school; I am confident you would have helped anyone on staff who needed assistance here and for that I am truly grateful and value our relationship. Thank you again.

Anne Marie Tucciarone-Mahan

Director of Human Resources, Greater Lawrence Technical School Andover, MA

For the past six years, the team at BBI has been a strategic partner in establishing and maintaining benefit programs for our employees. Their customer service and quick response to our needs are critical to our success in obtaining competitive and cost effective benefit packages.

In addition, BBI provides our employees with complementary annual benefit statements. These statements serve as a strong tool in which we communicate the value of the benefits our company provides. You will have to look long and hard to find a more dedicated and capable group to meet your organization’s needs.

Marianne Landolo

PCS, Inc.

I wanted to express my sincere appreciation for the [Benefits Eligibility Analysis Provider] referral. Phyllis and her team were a pleasure to work with – professional, prompt, courteous and their attention to detail with every aspect of our benefits eligibility audit is commendable. We found as many as 36 ineligible dependents that we removed from our health plan roles! Our school can always rely on BBI for support with our health insurance and benefits needs.

Anne Marie Tucciarone-Mahan

Director of Human Resources, Greater Lawrence Technical School, Andover, MA

JAFCO Foods, has been with Sheila Daly and Business Benefits for 2 years now. They have provided us with superior service from the beginning. Our relationship continues to grow stronger every day.

At the beginning of our relationship JAFCO was involved in an in-depth COBRA dispute involving an ex-employee. Sheila went above and beyond her job responsibilities to help us manage this important issue. JAFCO does not have an HR employee so we rely heavily on Sheila’s professional experience to help us address each and every issue that we face. She is extremely knowledgeable, proactive, consistent, and always a pleasure to work with.

As a rapidly growing company it is a great feeling to know you have the right person, from the right company, to fill this important role. Sheila and BBI continue to prove to us that they can and always will provide top-notch service.

John Ferro

President, Jafco Foods, Inc.

I have worked with Business Benefit Insurance for the past 16 years. The staff is extremely professional and efficient, yet down to earth. Whenever I need anything, they are always there to help. Recently, our organization changed health carriers. The enrollment meetings were unavoidably planned during my scheduled vacation. In my absence, BBI sent a representative to function as the human resource liaison. They stepped into my role and made themselves available to the employees. They go above and beyond what a traditional broker does. It is truly a pleasure to work with them. We are very satisfied with the many services they provide us. I look forward to a continued successful relationship with BBI. I highly recommend their service to any organization.

Marie A Erickson

Director of Human Resources, Europackaging, LLC

In 18 years of running a successful architectural office, I never anticipated the challenges of providing quality benefits both to myself and my employees. Even more of a challenge was how much the price of healthcare now factors into our overhead costs and ultimately our profitability.

In less than 10 years we have seen the cost of our healthcare benefits skyrocket to more than double with no end in sight. Simultaneously, in order to maintain and attract a talented staff we still need to provide a top shelf benefits package in order to complete with the larger firms.

This year, we switched our business to BBI as they provided us with a menu of options that allowed us to think “outside of the proverbial box” and design a plan that keeps a consistent level of coverage at a substantially reduced monthly premium.

Change is not always easy, and Jim and his staff were extremely helpful in addressing the concerns of both myself and my staff. I thank Jim for his interest in the success of my business.

Joseph Luna, AIA

Principal, Luna Design Group

Thanks for all your help – your BBI staff is awesome and always extremely helpful.

Olivia Perry

Administration Manager, Merrow Manufacturing, Fall River, MA

As you know, Boston Light Source enlisted BBI’s services just prior to our insurance carriers’ renewal period. We wanted an honest assessment of our current plans and suggestions on how to offer our employees the best benefits package without imposing any financial strain.

After two meetings you presented us with a portfolio of alternative plans compared to our current one. Each plan presented in a clear and consolidated manner with just the facts for us to analyze. The amount of time you saved us is undoubtedly one of the biggest advantages to using your services. Other advantages include:

  • Alternative plan designs offering a wide range of choices and alternative funding approaches.
  • Preventing our old carrier from raising our rates an additional 10% because our growing company exceeded the maximum number of employees allowed.
  • Moving a Principal from a very expensive supplement program to a better, lower-priced plan that cut his personal cost by more than $5,700 a year.
  • Moving the company to a plan that was 4% less than our renewal.
  • All changes were facilitated quickly and efficiently by your team.

We consider the plan changes to be a success and you continue to be our go-to with any questions that come up. Your services are ongoing with free COBRA administration and access to an online HR database tailored to our company. You and your team are knowledgeable, accessible, and a pleasure to work with. Thank you.

Paul L. Chabot

President, Boston Light Source