Testimonials

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JAFCO Foods, has been with Sheila Daly and Business Benefits for 2 years now. They have provided us with superior service from the beginning. Our relationship continues to grow stronger every day.

At the beginning of our relationship JAFCO was involved in an in-depth COBRA dispute involving an ex-employee. Sheila went above and beyond her job responsibilities to help us manage this important issue. JAFCO does not have an HR employee so we rely heavily on Sheila’s professional experience to help us address each and every issue that we face. She is extremely knowledgeable, proactive, consistent, and always a pleasure to work with.

As a rapidly growing company it is a great feeling to know you have the right person, from the right company, to fill this important role. Sheila and BBI continue to prove to us that they can and always will provide top-notch service.

John Ferro

President, Jafco Foods, Inc.

I have worked with Business Benefit Insurance for the past 16 years. The staff is extremely professional and efficient, yet down to earth. Whenever I need anything, they are always there to help. Recently, our organization changed health carriers. The enrollment meetings were unavoidably planned during my scheduled vacation. In my absence, BBI sent a representative to function as the human resource liaison. They stepped into my role and made themselves available to the employees. They go above and beyond what a traditional broker does. It is truly a pleasure to work with them. We are very satisfied with the many services they provide us. I look forward to a continued successful relationship with BBI. I highly recommend their service to any organization.

Marie A Erickson

Director of Human Resources, Europackaging, LLC

We rely completely on BBI for benefits planning and implementation for a simple reason: They are the best I’ve ever dealt with. We first came to BBI more than a decade ago, looking for a new approach to our health benefits, the cost of which had threatened our company principle of providing top-tier benefits to all employees. Jim Edholm designed a new plan that melded HSAs, high-deductible coverage and other features that kept us with the same insurer, with identical coverage, at a far lower cost to our company and with zero financial impact on our employees. That’s a clear win.

Bob Gilbert

Managing Partner Gilbert and Renton Andover, MA

We are supremely happy with our decision to select BBI as our benefits broker and look forward to a mutually beneficial long term relationship with them.

We ran a careful and deliberate RFP process and compared BBI against both regional and large national firms.  We found their comprehensive benefits strategy to be a clear significant differentiator from other brokerages on both cost reduction and added value through technology implementations and healthcare market analysis.

We also found their customer service to be outstanding and incredibly valuable as we navigated through our complex benefits transformation.  They worked hard to understand our company and designed a benefits plan that was tailor-made accordingly.

Simply put – BBI is a firm we are glad to be in business with and we highly recommend them.

Christopher Frost

Procurement Manager

With the new Mass Medical Leave Law going into effect recently, I am sure there are many companies such as ourselves that had a lot of questions to make sure we complied. I felt like every time I read it or read something about it I came up with more questions and uncertainty regarding our compliance.

As always the lovely folks at [the BBI-provided HR support service] walked me through the new law, advised on how to best handle it on our end and helped clear up some confusion especially regarding the roll over piece of it and how it will integrate into our existing policy.

Lauren Cardea

Boston Light Source, Boston, MA

Our office has utilized the services of Jim Edholm and BBI Benefits, Inc. for the last several years and the results, both for our clients and for ourselves, have been outstanding. Jim brings an experienced and even hand to the increasingly hot button topic of employee benefits, particularly health insurance. It is because of his vast array of contacts that Jim is able to tap into data from all the major insurers and to compare information on an “apple to apple” basis. Like most law firms, we’re challenged daily by a host of deadlines and we have insufficient time to spend on these critically important topics. Jim, as a small business owner himself, appreciates the value of his clients’ time and utilizes it in a most efficient manner.

Because of our great experiences with Jim, we have been quick to recommend him and his company to our clients. In every case, the outcome has been very positive. Whether our client has five or five hundred employees, Jim treats them all with the greatest of respect and brings both a positive attitude and diligence to the task.

Jim is a valued member of both the Andover and Greater Lawrence communities. As a past president of the nationally acclaimed Lawrence Boys and Girls Club, he played a critical role in both the survival and renaissance of this tremendous institution.

Advisor, community figure and friend, Jim Edholm and BBI Benefits are a terrific part of our team here at Morris, Rossi & Hayes. I am most pleased to recommend both Jim and BBI to your firm and its clients.

 

Michael W. Morris, Sr.

Senior Partner Morris, Rossi & Hayes

Unusual for somebody with so much experience, Jim Edholm remains deeply curious about his business. He tracks changes in the law, changes in regulations, and changes in interpretations of those regulations. Jim is constantly looking for a different and better way to put together benefit plans, and he recognizes the different needs and obligations faced by companies of different sizes, different revenue streams, and different employee demographics.

Not surprisingly, Jim has assembled a deep roster of talent at BBI – we are comfortable dealing with everybody in the company and confident that they will find the answer to questions that have not even occurred to us. I cannot imagine using anybody but BBI.

Bob Gilbert

Managing Partner Gilbert and Renton Andover, MA

In 18 years of running a successful architectural office, I never anticipated the challenges of providing quality benefits both to myself and my employees. Even more of a challenge was how much the price of healthcare now factors into our overhead costs and ultimately our profitability.

In less than 10 years we have seen the cost of our healthcare benefits skyrocket to more than double with no end in sight. Simultaneously, in order to maintain and attract a talented staff we still need to provide a top shelf benefits package in order to complete with the larger firms.

This year, we switched our business to BBI as they provided us with a menu of options that allowed us to think “outside of the proverbial box” and design a plan that keeps a consistent level of coverage at a substantially reduced monthly premium.

Change is not always easy, and Jim and his staff were extremely helpful in addressing the concerns of both myself and my staff. I thank Jim for his interest in the success of my business.

Joseph Luna, AIA

Principal, Luna Design Group

I wanted to express my sincere appreciation for the [Benefits Eligibility Analysis Provider] referral. Phyllis and her team were a pleasure to work with – professional, prompt, courteous and their attention to detail with every aspect of our benefits eligibility audit is commendable. We found as many as 36 ineligible dependents that we removed from our health plan roles! Our school can always rely on BBI for support with our health insurance and benefits needs.

Anne Marie Tucciarone-Mahan

Director of Human Resources, Greater Lawrence Technical School, Andover, MA

As we finish our first year of working with BBI, I just wanted to send you a note telling you what a refreshing change it has been compared to the typical broker.

First, you showed us money-saving options when we started with you. But better than that,prior to the renewal this year you contacted us, took the lead in going back out to evaluate alternatives, and also suggested alternative plan designs – which saved us money again this year. We didn’t need to chase you to shop again at renewal time.. . it happened automatically.

On our non-medical coverages, not only did you save us money, you also simplified our administrative efforts by combining several coverages together to get us one bill a month instead of three. Now when we add or delete an employee, it’s only one-third the work it was before you helped us out.

But probably the most interesting and useful things you send us are the periodic emails that keep us up to date on changes that might affect us such as

  • Changes in the law.
  • New product offerings that might be good for us.
  • Potential new HR ideas we might want to implement

Not everything fits our needs at any particular time, but it’s nice to know that you’re keeping us aware of future options.

Renee Savat

Office Manager, Baril Die

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