As we finish our first year of working with BBI, I just wanted to send you a note telling you what a refreshing change it has been compared to the typical broker.
First, you showed us money-saving options when we started with you. But better than that,prior to the renewal this year you contacted us, took the lead in going back out to evaluate alternatives, and also suggested alternative plan designs – which saved us money again this year. We didn’t need to chase you to shop again at renewal time.. . it happened automatically.
On our non-medical coverages, not only did you save us money, you also simplified our administrative efforts by combining several coverages together to get us one bill a month instead of three. Now when we add or delete an employee, it’s only one-third the work it was before you helped us out.
But probably the most interesting and useful things you send us are the periodic emails that keep us up to date on changes that might affect us such as
- Changes in the law.
- New product offerings that might be good for us.
- Potential new HR ideas we might want to implement
Not everything fits our needs at any particular time, but it’s nice to know that you’re keeping us aware of future options.